Protecting your personal data is very important to us. This privacy policy explains how Vauscher (“we”, “our” or “us”) collects, processes and stores your data when you use our website, in accordance with the UK GDPR, the Data Protection Act 2018 and applicable ePrivacy and PECR regulations.
Vauscher (registered in the United States)
Email: contact@vauscher-shop.com
This policy applies to UK and EU customers using our website vauscher-shop.com.
We only collect personal data that is legally permitted or based on your consent. This includes:
This information is used to process your order, respond to support requests, send emails or SMS (if opted in), detect fraud, analyse website performance, and comply with legal obligations.
We use cookies and similar technologies for site functionality, analytics, and advertising. You can accept or decline cookies via our cookie banner or browser settings.
We use the following services:
We comply with the UK’s Privacy and Electronic Communications Regulations (PECR) and obtain consent before any non-essential cookies are placed.
We only share your data when necessary to complete your order, for regulatory compliance, or if you have provided explicit consent.
Data may be shared with:
Important: SMS opt-in data (phone numbers and consent) will never be sold or shared with unaffiliated third parties.
As a US-based company, your data may be transferred outside the UK. All international transfers are governed by UK-approved safeguards, including Standard Contractual Clauses (SCCs) or adequacy decisions.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable laws. This includes tax, fraud prevention, and legal compliance.
Under UK law, you have the right to:
ICO website: https://ico.org.uk
We use industry-standard security technologies and procedures to protect your personal data from unauthorised access, use or disclosure. This includes SSL encryption, secure payment processing, access controls, and regular data audits.
When you provide your phone number at checkout or via an opt-in form, you consent to receive SMS messages related to your order, customer support, or marketing (if you have opted in). These may include reminders about abandoned baskets, delivery updates, or promotional offers.
Our website uses cookies and tracking technologies to detect when you have placed items in your shopping basket but have not completed checkout. This information is used to decide when to send an abandoned cart reminder by SMS.
You may unsubscribe from SMS messages at any time by replying STOP or following the instructions included in the message. Providing your phone number for SMS is optional and based on your explicit consent. You can withdraw your consent at any time without affecting your ability to place an order or receive support.
We never sell or share SMS opt-in data, phone numbers, or consent details with unaffiliated third parties. SMS data is only processed by our service providers (e.g., Klaviyo) to send messages on our behalf.
If we ever use location-based services, we will clearly explain how location data is collected (e.g. via IP address or browser settings) and for what purpose (e.g. calculating shipping costs). Location tracking will only occur with your knowledge and can be disabled via your device or browser settings.
If you have any questions about this policy or your data rights, please contact us:
Email: contact@vauscher-shop.com
Last updated: October 2025
