If you have any questions regarding our products, your order, returns, or legal matters, please don’t hesitate to get in touch with us. We’re here to help.
SARL METIOR, trading as “VAUSCHER”
A company registered in France under registration number 984 388 140 (SIRET 984 388 140 00019)
5 Bis Impasse de la Colombette
Bureau 3
31000 Toulouse
France
c/o myGermany GmbH
Industriestraße 10
99427 Weimar
Germany
We respond to emails Monday to Friday, 9:00am – 6:00pm (CET), excluding public holidays.
Please note: If you’re enquiring about an order, always include your order number so we can assist you more efficiently.
VAUSCHER is the trading name of SARL METIOR, a company registered in France under registration number 984 388 140 (SIRET 984 388 140 00019), with its registered office at 5 Bis Impasse de la Colombette, Bureau 3, 31000 Toulouse, France. UK consumers are protected under applicable consumer rights legislation including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. This website also meets all transparency and disclosure requirements set out by advertising platforms such as Meta, Google, TikTok, Pinterest, Snapchat, and X.
Last updated: July 2026